Shipping Policy – coffeeshopcy
Welcome to the official coffeeshopcy Shipping Policy. We’re committed to delivering your coffee gear, machines, and accessories quickly and safely across Cyprus. This page explains how we handle shipping, delivery times, and tracking, so you always know what to expect when ordering from us.
Shipping Coverage
At coffeeshopcy, we currently ship orders only within the Republic of Cyprus. Our focus is on offering fast and reliable local delivery to every city and town on the island.
Courier Service
All shipments are handled by our trusted partner, ACS Courier Cyprus. During checkout, you can choose the delivery option that best suits your needs:
- Home Delivery – have your order delivered straight to your door.
- Pickup Point Delivery – collect your order from your preferred ACS pickup point, an economical and flexible choice.
Shipping Costs
Shipping fees are calculated automatically at checkout based on your order’s total weight and your selected delivery method. Whether you choose home delivery or pickup point collection, the system will clearly display the cost before payment.
Order Processing & Delivery Time
Orders are processed and dispatched within 1 working day (Monday–Friday, excluding public holidays). Once shipped, ACS Courier typically delivers within 1–3 working days, depending on your location.
We take pride in providing fast and professional service, ensuring that your coffeeshopcy order reaches you in excellent condition.
Tracking Your Order
After your order leaves our warehouse, you’ll receive a tracking number via email or SMS. You can follow your shipment’s journey through the ACS Track & Trace platform for real-time updates.
Delivery Delays
While we aim for prompt deliveries, occasional delays may occur due to external factors such as weather conditions, high demand periods, or courier issues. In such cases, the coffeeshopcy support team will assist you in tracking your package and resolving any issues quickly.
Need Help?
If you have questions about this coffeeshopcy shipping policy or need help with your order, contact us at info@catermetal.com or call +357 96514580. We’re always happy to help ensure your delivery experience is smooth and reliable.